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Hotel Manager

JOB DESCRIPTION FOR HOTEL MANAGER

  • Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated 
  • Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations 
  • Supervise Hotel's staff 
  • Manage the Hotel to achieve the set financial target 
  • Meet and Greet guests 
  • Establish and maintain cordial relationships with hotel members 
  • Responsible for preparing budgets, marketing strategies and setting targets for the Hotel 
  • Prepare and submit reports to the Management Committee of the Hotel 
  • Live on Hotel's premises and be on call 24 hours a day to resolve problems or emergencies 
  • Review and analyze expenditure, financial, and operations reports to determine requirements for increasing profits, such as need for increase in subscription 
  • Recommend capital expenditures for acquisition of new equipment, which would increase efficiency and services 
  • Approve requisitions for equipment, materials, and supplies within limits of the budget 
  • Direct investigations into causes of customer complaints and report to Management Committee, if necessary 
  • Negotiate contracts with equipment and materials suppliers 
  • Act as representative before government commissions or regulatory bodies during the review of policies or procedures
  • Conduct performance appraisal/review for staff members under your supervision 
  • Meet regularly with department heads to keep informed, offer direction, plan and coordinate 
  • Responsible for informing new members of the Hotel's rules and regulations 
  • Responsible for the overall management of the operations of the Hotel

Method of Application

Interested and qualified candidates should forward their CV to: info@heelonhills.co.ke using the position as subject of email.